Frequently Asked Questions
Frequently Asked Questions
We sell online or via phone, toll free – 1-877-289-8862
We do have our products in some select stores thinly scattered around the country. For a listing, see the next FAQ.
We do have a few selected stores scattered thinly around the country:
AJs – #61 1836 S Val Vista Drive Mesa, AZ 85205
AJ’s #63 7141 E Lincoln Drive Scottsdale, AZ 85253
AJ’s #64 5017 N Central Phoenix, AZ 85012
AJ’s #70 10105 E Via Linda #110 Scottsdale, AZ 85258
AJ’s #75 Pima Rd. 23251 N Pima Rd. Scottsdale, AZ 85255
AJ’s #87 7131 W Ray Road. Chandler, AZ 85226
AJ’s #90 31311 N. Scottsdale rd. Scottsdale AZ 85266
AJ’s #117 20050 N 67th Ave Glendale, AZ 85308
AJ’s #118 15031 N Thompson Peak Parkway Scottsdale, AZ 85260
AJ’s #122 2805 E Skyline Drive Tucson, AZ 85718
AJ’s #159 4430 E Camelback Road Phoenix, AZ 85018
AJs #173 18271 N. Pima Rd. Scottsdale AZ 85255
AJs – #61 1836 S Val Vista Drive Mesa, AZ 85205
Healthy Way – 1015 Cass St. Suite 2 Monterey, CA 93940
Healthy Way 3251 Mission dr. Santa Cruz, CA. 95065
Lassen Health 2857 E Thousand Oaks Blvd. Thousand Oaks, CA 91362
Mind and Body Fitness Ctr 2074 sea village cir, cardiff by the sea CA 92007
Mountain Song 134 Morgan Way Mt. Shasta, CA 96067
Natural Foods Coop 745 Frecis St. San Louis Opispo, CA 93401
Hestand’s in the Heights 5915 R. Street Little Rock, AR 72207
Harmony Healing 714 kimbark st. Longmont CO 80501
Nature’s Oasis – 1123 Camino Del Rio Durango, CO 81301
Atkinsons Ketchum Graccobi square 451 4th st. E. Ketchum ID 83340
Atkinson’s Bellevue 757 n. main st. Bellevue ID 83313
City Mkt. & Wine 323 Dienhard ln. suite B, McCall, Id. 83638
Heritage Health 4051 W. 183rd Country Club Hills, IL. 60478
Back In Time Naturals 2983 S. County rd. 300 E. Danville, IN. 46122
Formaggio Kitchen 244 huron ave. Cambridge, MA. 02138
Good Food Grocery 38 Old Hwy 22 Clinton, NJ 08809
Metaphysical Center of NJ 74 Fenwick rd Augusta NJ 07822
The Sunflower Seed 38 Old Hwy. 22 Clinton, NJ. 08809
Biscuit Store 367 Flatbush Ave. Brooklyn, NY 11238
Captain’s Table 8 Sunset Heights Monroe, NY. 10950
Dean & Deluca Madison Ave. 1150 Madison Ave. New York, NY 10028
Dean & Deluca Soho 560 Broadway, New York NY 10012
Rising Tide Natural Market 42 Forest Ave. Glen Cove, NY 11542
The Herb Shoppe 15 Jersey Ave. Port Jervis, NY 12771
Bare Essentials Natural mkt 273 Boone Heights Dr, Boone NC 28607
Fuel Fitness 19832 W. 130th st. Strongsville OH. 44136
Summitt Natural Wellness Center 1680 Akron Peninsula Rd. Suite 103 Akron, OH 44313
Ashland Food Coop 294 1st St. Ashland, OR 97520
Barnacle Bill’s 2174 N Hwy 101 Lincoln City, OR 97367
Bella Store 2023 Main St. Baker City, OR 97814
Flying Dutchman Winery 915 1st St. Otter Rock, OR 97369
First Alternative Coop 1007 SE 3rd St. Corvallis, OR 97333
First Alternative Coop – North Store 2855 NW Grant Ave. Corvallis, OR 97330
Food Front 2375 NW Thurman St. Portland, OR 97210
Gourmet Lady 373 Hwy 101 North Yachats, OR 97439
JC Market 107 N Coast Hwy Newport, OR 97365
Just Rebecca’s 10841 Pacific Coast Hwy., Seal Rock, Oregon, 97376
Lambs Market 8255 Wilsonville Rd. Wilsonville, OR 97070
Mother Natures 298 Laneda Ave. Mansanita, OR 97130
Mt. Scott Nutritional Center 7815 SE 114th Ct. Portland, OR 97266
Strohecker’s 2855 SW Patton Rd. Portland, OR 97201
Market of Choice 885 McKinley Eugene, OR. 97402
Newport Ave. Mkt. 1121 NW Newport ave, Bend. Or. 97701
New Seasons Orenco Station 1453 NE 61st Hillsboro, OR 97124
New Seasons Raleigh Hills 7300 SW Beaverton Hillsdale Hwy Portland, OR 97225
New Seasons Sellwood 1214 SE Tacoma St. Portland, OR
New Seasons Arbor Lodge 6400 N Interstate Portland, OR 97217
New Seasons Cedar Hills 3495 SW Cedar Hills Blvd. Beaverton, OR 97005
New Seasons Lake Oswego 3 Monroe Parkway Lake Oswego, OR. 97035
New Seasons Concordia 5320 NE 33rd Ave. Portland, OR 97211
New Seasons PDX 1214 SE Tacoma St. Portland, OR 97202
New Seasons 7 Corners 1954 SE Division St. Portland, OR 97202
New Seasons Mountain Park 3 Monroe Parkway Lake Oswego, OR 97035
New Seasons Happy Valley 15861 SE Happy Valley Town Center Dr 97015
NW Kitchens 410 sw bay blvd. newport or 97369
Oceana Coop 159 SE 2nd St. Newport, OR 97365
Pasta Works 3735 SE Hawthorne Blvd. Portland, OR 97214
The Olive and The Grape 14559 Westlake dr. suite A Lake oswego OR 97035
Trillium Natural Foods 1026 SE Jetty Ave Lincoln City, OR 97367
Whole Foods – Bend 2610 NE Hwy 20 Bend, OR 97701
Whole Foods – Bridgeport 7485 SW Bridgeport Tigard, OR 97224
Whole Foods- Fremont 3535 NE 15th Ave. Portland, OR 97212
Whole Foods – Gresham 2077 NE Burnside Rd. Gresham, OR 97030
Whole Foods- Lake Oswego 17711 Jean Rd. Lake Oswego, OR 97035
Whole Foods – Laurelhurst Laurelhurst 2825 E Burnside St. Portland, OR 97201
Wizer’s 330 1st St. Lake Oswego, OR 97034
East End Food Coop 7516 Meade St. Pittsburgh, PA 15208
Good Life Market 3141 Banksville Pittsburgh, PA 15216
Nature’s Way 796 Highland Ave Greenburgh, PA 15601
Loves to Cook 1211 North Main St. Logan, Utah 84341
Healthnut Nutrition 113 Tradewynd Drive Lynchburg, VA 24502
Rebecca’s Natural Foods 1141 Emett St. Charlottesville, VA 22903
Sunnyside Farm Market 337 Bay. St. Washington,VA 22747
Vibrant Health 36020 SE fish hatchery rd. fall city, WA. 98024
Whole Foods- Mill Plain 815 se. 160th ave. Vancouver, WA 98683
Dr. Daniel Newman 315 E Evergreen Blvd. Vancouver, WA 98660
Grassway Organics N600 Plymouth Trail New Holstein Wi. 53061
We’ve had our canned albacore tested and the results state that there are 2.45 grams (2450 mg.) of Omega-3 Fatty Acids per 55 gram serving of our albacore tuna.
The nutritional facts on a pouch of Starkist’s best premium albacore proudly proclaims Omega-3 content of 450 mg. per 55 gram serving- Ours is five times higher (and ten times lower in mercury, not to mention a billion times better tasting!) Check our articles tab for more info from Captain Herb on Omega-3 content and why ours is so much higher than the “leading store brand.”
We get a lot of calls about just how low the mercury levels are in our fish: “You say its low mercury, but where is the proof?” Until now, we’ve been sending our mercury analysis data to our customers along with their orders. See for yourself!
Updated albacore testing results can also be found on the American Albacore Fishing Association website – www.americanalbacore.com.
The information we have about albacore tuna caught in Oregon is that it is safe to eat. NOAA, EPA, and FDA have been monitoring seafood since the nuclear meltdown. Radiation does not last long in the water, and the tuna were expected to be far off shore at the time of the meltdown. There was radiation linked to this event found in Bluefin tuna (we do not can Bluefin, only Albacore tuna), however, the amounts found at very low levels, and were within FDA approval.
This is a link to the NOAA-FDA-EPA fact sheet, and also to the NOAA Seafood Inspection website.
Another site with helpful information that is frequently updated is NOAA’s Japanese Tsunami Marine Debris website. http://marinedebris.noaa.gov/tsunamidebris/.
The pouch cannot be recycled. But even without the ability to recycle the pouch, the pouch still leaves a significantly smaller environmental footprint than a can. Cans require more raw material and consume more energy in manufacturing, transportation and storage making the benefits of the pouch far outweigh its lack of recyclability.
When comparing the environmental impact of cans vs. pouches, it’s important to know that the manufacturing of pouches takes 75% less energy than cans. Because the can is recyclable, it is commonly expected to be the greener way to go. This is simply not the case. Waste reduction actually causes the pouch to be more environmentally friendly. Despite the recyclability of cans, the pouch is so much lighter than cans that the total amount of waste ending up in landfills is much lower. Because of the light weight of the pouches, they also save in energy and carbon costs with regards to fuel (shipping), landfill and space saved.
The pouch actually keeps the tuna fresher than in a can. It has a shelf life of three years and the “best by” indicates the date. Keep in mind, that our wild-caught albacore could still lose some of its freshness after the “best by” date expires depending on how long and how it was stored, but as long as the pouch is sealed it will be safe to eat.
Just like the can, the pouch is primarily a metal-based container with Aluminum foil at the center of its four layers. Many aluminum containers are then lined with BPA, however this is not the case with our pouch or cans. Our pouches and cans are totally and completely BPA free.
According to Dr. Ken Hilderbrand, longtime seafood technologist for Oregon State University, our salmon and tuna lose very little in the canning process, so it’s nearly the same nutritional value as raw fish. The value is locked in the can. Be sure to save the juice that comes with the fish in the can. There is a high percent of Omega-3 oil in that juice.
You want to pour away the liquid that comes with major brand tuna because it has no value. The hydrolyzed vegetable protein will probably come up on you the rest of the day.
Mix the juice in a can of Oregon’s Choice albacore or salmon with the fish or drink it, because it’s good for you.
If for any reason you are unsatisfied, all of our products come with an unconditional 100% money back guarantee (excluding shipping costs).
You may request a refund if you receive damaged cans or are unsatisfied with your order by calling customer service at 877-752-8862 or by emailing firstname.lastname@example.org. Refunds will be issued within 1-2 business days of returned items. Credits will be issued to the original payment form. If you used a credit card for purchase we will refund your credit card, or if you sent a check you will receive a check in the mail. Your bank may require additional processing time for your refund to show, even after we have issued the credit.
We do not share any of your personal or ordering information in any way, shape for form to any other person or organization.
All products are shipped via FedEx or USPS, ground.
To contact us directly, please call 877-752-8862.
TERMS & CONDITIONS
If you would like to make a return, please follow the 3 simple steps below.
Please notify OREGON’S CHOICE of your return by emailing email@example.com, calling us at 877-289-8862 or by using the contact form online. Please note that this MUST be within 14 days of receipt of your purchase.
2. Please pack and return your item in its original unused condition and enclose a note with your Name and Order Number inside the package.
3. Send your return to:
OREGON’S CHOICE GOURMET 1985 NW Lance Way, Corvallis OR 97330
TERMS AND CONDITIONS
Cans must be checked upon receipt of delivery. If there are any defects or discrepancies you must notify us within 24 hours.
Items must be returned in their original, unused condition.
You are responsible for packaging the return appropriately. Any cans which arrive back with any damage due to insufficient packaging will not be refunded.
We are unable to refund you for any postage costs. Also, direct cost of returning the goods is your responsibility unless otherwise agreed.
When shipping your items back, you must obtain proof of postage of your return. We are not responsible for items lost or damaged in transit.
Refunds will be processed when the request to return is made within 14 days from receipt of delivery.
A credit will be issued if the request to return is made after 14 days from receipt of delivery.
All returns must be received by OREGON’S CHOICE GOURMET within 30 days from receipt of delivery to qualify for a refund. Credits will not be issued after 90 days from receipt of delivery.
Please note SALE items are non-refundable. You may return items on sale for a credit. Please note sale items must be returned within 14 days from receipt of delivery.
FOR FAULTY OR DAMAGED ITEMS
Please email firstname.lastname@example.org, call us at 877-289-8862 or use the contact form, within 24hrs of receipt of delivery. When emailing please include a photograph of the damaged/faulty item. We will then be able to discuss a replacement or a refund for you.
Please DO NOT return damaged or faulty goods without contacting us first. We are unable to refund any postage costs incurred if you return damaged items without contacting us.
OTHER IMPORTANT RETURNS INFORMATION
We cannot be responsible for interest charges made by your credit card company while waiting for returns to be refunded to your card.
All orders will be refunded in US dollars, within 2 working days (excluding weekends) of receipt of your return. Refunds may take up to 10 days to clear in your account.
Sea salt is what we use to salt our salt added products. Our salt added albacore contains 135 mg sodium per 55 g serving (with about 3 servings per 6 oz. can and 4 servings per 7.75 oz. can). The salmon contains 240 mg per 55 g serving.
The no salt added products have small amounts of naturally occurring salt – albacore is 20 mg per 55 g serving and salmon is 25 mg per 55 g serving.